Support
We are always there to assist you. Please contact us at weddie@videoinvites.net in case of any queries. We usually reply within 15-30 minutes between 10 AM to 8 PM.
We've provided detailed answered for the most common queries below. We request you refer the same for quick assistance.
Frequently Asked Questions
Wedding Website
1. Visit the Create Website page.
2. Select the Plan that suits you. We have a FREE Plan too.
3. Select the Theme for your Website. You can choose from 8 beautifully crafted themes.
4. Enter the Couple Details, Wedding & Reception Details, Couple Qualification and Parents' Names.
5. Upload the Couple's Photos to showcase their best moments in the Gallery section.
6. Choose the Wedding Location on the Google Map.
7. Preview your website and complete the payment, your Wedding Website will be created instantly.
8. Optionally you can purchase Add-ons for your Wedding Website like Video Invitation, Domain Names, etc.
There are lots of cool features in the Smart Wedding Website created with Weddie.
Your Wedding Website will help navigate the guests to the Wedding Location with our integration with Google Maps.
Your Website will feature a countdown timer that ticks down till the momemt you tie the knot.
You can customize the Photo Gallery of your Wedding Webistes with your awesome photos.
All themes have unique and neat animations built-in. You cannot achieve this using the traditional wedding cards.
Your Website will be created instantly. You don't have to wait for your Wedding Invitations to be printed out and deliverd it to you
You can easily share your Website through any social media platform of your choice.
And most importantly, your invitation will stand out and your guests will love it!
The cost will be based on the Plan you choose for the Website and other Add-ons that you opt for. You can find more details on the Pricing section. You can choose the Plan and Add-ons based on your needs.
Yes. We want every couple to experience Weddie. So we have a Free Plan limited to 20 guests.
Your Invitation is automatically deleted and guests will see an error page showing that your Free Limit is reached.
Once the Website is created, you can simply copy the link of the Website and share it with your loved ones. Your Wedding Website will also generate a beautiful preview when shared on WhatsApp and Facebook.
We provide unlimited previews before creating your website. But, you cannot edit the website that is already created. We recommend that you use the Preview feature to make sure that the details are final and correct.
No. Once the order is placed, it cannot be canceled or deleted. Refund will not be allowed. We recommend you to verify the information that you provide before placing the order.
No. You cannot. Currently we support only English language. If you have placed order in any other language, we do not guarantee the best possible experience.
All your images are uploaded to our secure server. All the Website links generated are scrambled so that only the people whom you share the link can access it.
Yes. Please contact our support team to delete your Wedding Website. No refund will be allowed when the website is deleted.
Free Websites cannot be deleted.
Video Invitation Add-on
While creating your website, optionally you can purchase a Video Invitation from us. The Video Invitation will be added to the Website once it is ready.
The Video Invitations are created by professional designers who will use the same details you provided for your website to create the video.
We deliver the Videos based on Priority. Express Delivery means the Video will be added to the website by next business day before 7 PM. Standard Delivery means the Video will be added to the website by 2-3 business days.
If our team could not deliver the Express Delivery video by the time mentioned, we will refund the cost of Express Delivery.
Yes. Please upload the video on to YouTube yourself and share us the link. We will add it to your Wedding Website for Free.
If you're concerned with privacy, you can upload the Video in the 'Unlisted' Mode so the video will be accessible only to you and your guests.
No. You will not get the copy of the video file from us. The video will be added to your Website through YouTube (Unlisted Mode). However, you're free to download it from YouTube yourself using any online video downloader.
Regd. Office Address
Pixel Craft Technologies
#16, 1st Floor, Subramaniyam Nagar,
Kolathur, Chennai - 600099.
Email: support@videoinvites.net
GST: 33ABDFP4890R1ZI